Unified Communications

Establish Continuous Communication With Anyone, Anywhere, Anytime

In June of last year, the London Business School held a Global Leadership Summit. During the event, the school conducted a survey of the attendees regarding the variety of modern business challenges. The survey covered a variety of different topics, but one of the interesting findings included that half of the respondents expected to be working remotely by year 2020.

Believe it or not, 2020 is only six years away. That means 50% of your organization will be working from somewhere other than the office in just a few short years. You may think that figure sounds crazy, but a recent article identified that working remotely grew about 79% between 2005-2012, with that number expected to rise again over the next decade.

But what does that mean for businesses of the future?

To begin, it means organizations will need to find ways to motivate and empower workers to work efficiently from anywhere. Thankfully, the move to cloud-based technology is making this possible. Employees now can gain access to virtually any business-related item they need from anywhere, as long as they have a secure and reliable internet connection.

Traditional Equipment and Modern Communication Simply Don’t Mix

Phone systems are a lifeline for ensuring consistent communication happens effectively while working remote.

With traditional phone systems, creating network connectivity with flexibility is incredibly challenging. Even if you are able to make it work, it’s likely that you may still experience a handful of other issues, such as:

Service Quality: It may seem as if …

Unified Communications: 4 Challenges and How to Overcome Them

The 4 Most Common Obstacles of UC Implementation

The implementation of a Unified Communications (UC) system is becoming increasingly popular for companies of all sizes. Organizations realize these technologies can reduce costs, streamline processes and enhance productivity. These system changes can not only improve the business operations in-house, but also with offsite employees who need to collaborate and connect to various systems in order to work effectively at other sites or mobile locations.

Typically though, no massive system change from a desk phone over to a softphone is viewed as an easy task for businesses. When changing what has become a force of habit for day-to-day business tasks, there may be some growing pains. However, most of these obstacles are manageable as long as proper preparation occurs.

In order to best prepare for the possible concerns with a UC change over, let’s evaluate the most common obstacles:

Obstacle #1 Resistance Giving Up Established Systems

Let’s be honest, sometimes it’s just nice to do things the way we’ve always done them. Many employees feel this way about their phone systems. However, with the proper training program implemented regarding the features and benefits of the new system, the transition becomes more accepted and understood.

Obstacle #2 Financial Concerns

Although UC systems are often a much less expensive option than traditional phone systems of the past, they still require an investment. About 73% of companies with $5,000 or more employees report that cost is an issue for implementing a new system. This concern is partially …

footer_logo

Millennia Technologies is a full-service voice and data solutions company for midsize to enterprise customers. Specializing in UCaaS , CCaaS , Cybersecurity , IoT , Voice , Cloud , and more. Our passion is firmly rooted in showing clients how well-designed data solutions can significantly accelerate business operations, and then celebrating their goal-shattering successes.