Solutions
Overview
Various services we offer include:
– Voice
– Contact Center
– Carrier
– Cloud
– Cybersecurity
To learn more about these solutions and services, download our Scope of Services one-sheeter.
Network
Examples of some Network services include:
SD-WAN
– Auto-Failover
– Bonding
– Intelligent Routing
– VNF (Virtual Network) – Firewall
– Application Aware
CONNECTIVITY
– Broadband
– Dedicated Fiber
– Coax
– WISP / Microwave – 3G/4G/5G Internet – Satellite Internet
– Circuit Aggregation
MANAGED WIFI
– Internal Network – Guest Network
SECURITY
– Firewall (Prem / Web)
– Endpoint Security
– Network Security Assessment
REMEDIATION
– Circuit Monitoring
– Trouble Ticket Creation
UCaaS
Examples of some UCaaS services include:
BASIC UCAAS SEAT
– Voice
– Text / SMS
– Video (Zoom)
– Web Conferencing
– Collaboration (Slack, Glip, MS Teams, etc.)
ADD ONS
– CRM Integration
– Accounting Integration
– CCaaS Integration
– IVR
– Call Recording
– AI / Sentiment
PREMISE SYSTEMS
– Prem as-a-Service
– SIP Trunks
CCaaS
Examples of CCaaS services include:
CCAAS SOLUTION
– IVR
– Analytics
– Performance Management
– Dashboards
DIALER
– Outbound Dialer
– Preview
– Predictive Dialer
– Progressive Dialer
WORKFORCE MGMT QUALITY MGMT
– AI / Sentiment
CRM INTEGRATIONS
UCAAS INTEGRATIONS
PCI HANDLING
HIPAA HANDLING
GAMIFICATION
ADD ONS
– Accounting Integration
– Call Recording
Security
Examples of some Security services include:
IDENTIFY
– Virtual CISO
– Cyber Consulting
– Vulnerability Assessment
– Penetration Test
– Compliance
– Phishing Simulation
– Awareness Training
PROTECT
– Managed Firewall
– Web Security
– Email Security
– Endpoint Protection
– Managed Cloud FW
– Data Protection
– Zero-Trust Framework
– Remote User VPN
– Patch Management
DETECT
– Log Management (SEIM)
– AI Machine Learning
– Intrusion Detection
– Intrusion Prevention
– SOC as a Service
RESPOND
– Incident Response
– Containment /Eradication / Restore
Cloud
Examples of some Cloud services include:
CONNECTIVITY
– Public Cloud Onramps
– Direct Connects
– Express Routes
COMPUTING
– Private Cloud
– Public Cloud
– Bare Metal
– Colocation
– Orchestration
IAAS
STORAGE
– Cloud File Storage
– Colocation
– Managed Backup
– Disaster Recovery
MANAGED SERVICES
– Managed O365
– IT Support
– Desktop aaS
– Cloud Migration
– Professional Services
SAAS MGMT
– Microsoft Office
– SAP
IoT (Internet of Things)
Examples of some IoT services include:
SENSORS
– Temperature
– Pressure
– Soil Moisture Content
– Video
REPORTING
– Geo-Fence
– Detailed Use
– Velocity / Acceleration
Misc. Services
Examples of some miscellaneous services include:
MOBILITY
– Handsets
– iPads
– Devices
MOBILE NETWORK
– Detail Reporting
– Device Usage Management
– Application Filtering
– Detailed Reporting
– CyberReef Solutions
EXPENSE MANAGEMENT
– Wireline
– Mobility
PHYSICAL SECURITY
– Video Surveillance
– Access Cards
SURVEYS
– Ariel Drone Surveys ConnexiCore
ANSWERING SVCS
– Ruby Receptionist