Solutions

Overview

Various services we offer include:

– Voice
– Contact Center
– Carrier
– Cloud
– Cybersecurity

To learn more about these solutions and services, download our Scope of Services one-sheeter.

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Network

Examples of some Network services include:

SD-WAN
– Auto-Failover
– Bonding
– Intelligent Routing
– VNF (Virtual Network) – Firewall
– Application Aware

CONNECTIVITY
– Broadband
– Dedicated Fiber
– Coax
– WISP / Microwave – 3G/4G/5G Internet – Satellite Internet
– Circuit Aggregation

MANAGED WIFI
– Internal Network – Guest Network

SECURITY
– Firewall (Prem / Web)
– Endpoint Security
– Network Security Assessment

REMEDIATION
– Circuit Monitoring
– Trouble Ticket Creation

 

UCaaS

Examples of some UCaaS services include:

BASIC UCAAS SEAT
– Voice
– Text / SMS
– Video (Zoom)
– Web Conferencing
– Collaboration (Slack, Glip, MS Teams, etc.)

ADD ONS
– CRM Integration
– Accounting Integration
– CCaaS Integration
– IVR
– Call Recording
– AI / Sentiment

PREMISE SYSTEMS
– Prem as-a-Service
– SIP Trunks

CCaaS

Examples of CCaaS services include:

CCAAS SOLUTION
– IVR
– Analytics
– Performance Management
– Dashboards

DIALER
– Outbound Dialer
– Preview
– Predictive Dialer
– Progressive Dialer

WORKFORCE MGMT QUALITY MGMT
– AI / Sentiment

CRM INTEGRATIONS

UCAAS INTEGRATIONS

PCI HANDLING

HIPAA HANDLING

GAMIFICATION

ADD ONS
– Accounting Integration
– Call Recording

Security

Examples of some Security services include:

IDENTIFY
– Virtual CISO
– Cyber Consulting
– Vulnerability Assessment
– Penetration Test
– Compliance
– Phishing Simulation
– Awareness Training

PROTECT
– Managed Firewall
– Web Security
– Email Security
– Endpoint Protection
– Managed Cloud FW
– Data Protection
– Zero-Trust Framework
– Remote User VPN
– Patch Management

DETECT
– Log Management (SEIM)
– AI Machine Learning
– Intrusion Detection
– Intrusion Prevention
– SOC as a Service

RESPOND
– Incident Response
– Containment /Eradication / Restore

Cloud

Examples of some Cloud services include:

CONNECTIVITY
– Public Cloud Onramps
– Direct Connects
– Express Routes

COMPUTING
– Private Cloud
– Public Cloud
– Bare Metal
– Colocation
– Orchestration

IAAS

STORAGE
– Cloud File Storage
– Colocation
– Managed Backup
– Disaster Recovery

MANAGED SERVICES
– Managed O365
– IT Support
– Desktop aaS
– Cloud Migration
– Professional Services

SAAS MGMT
– Microsoft Office
– SAP

IoT (Internet of Things)

Examples of some IoT services include:

SENSORS
– Temperature
– Pressure
– Soil Moisture Content
– Video

REPORTING
– Geo-Fence
– Detailed Use
– Velocity / Acceleration

Misc. Services

Examples of some miscellaneous services include:

MOBILITY
– Handsets
– iPads
– Devices

MOBILE NETWORK
– Detail Reporting
– Device Usage Management
– Application Filtering
– Detailed Reporting
– CyberReef Solutions

EXPENSE MANAGEMENT
– Wireline
– Mobility

PHYSICAL SECURITY
– Video Surveillance
– Access Cards

SURVEYS
– Ariel Drone Surveys ConnexiCore

ANSWERING SVCS
– Ruby Receptionist