The original promise of truly integrated unified communications (UC) is only now being delivered, according to this new white paper released by leading analyst firm ZK Research.

Advances in UC are being driven in large part by the necessity of enabling a remote and mobile workforce to be as connected as those in the office. According to ZK Research, communications platforms must evolve into truly unified, personal solutions to meet the needs of the changing mobile workplace.

This white paper discusses how, for the first time, five generations are represented in the workforce, each with its own preferred devices and methods of working and communicating. As a result, ZK Research proposes that “Personal UC” – the ability to deliver a consistent set of integrated UC services in a simple, intuitive way to any user, on any device, in any location – will be a significant advancement in the communications industry.

Download the white paper to learn more.