Millennia Technologies takes pride in being the trusted I.T. and telephony provider for businesses across Michigan as well as the only Gold/Champion partner of ShoreTel in Michigan. We strive to help your business grow by implementing unified communications solutions that are easy-to-use, yet technologically-advanced. Working with us allows our customers time to spend running their business instead of worrying about their telephony and IT needs.
Taking the time to understand our customers’ needs, we integrate the services and systems that will keep businesses connected so they can serve their customers well. Make the call to us so you can experience your communications systems at their best!
Millennia Technologies started out as a structured cabling company in 1985, working on large projects for installation of low voltage cabling.
In the mid to late 1990’s, our customers started to approach us about phone systems and VoIP. At the time, we were also looking at phone systems and much like most businesses today, we looked at the top 3 phone manufacturers. VoIP at that time wasn’t yet perfected, and our ownership team at that time was less than impressed.
In mid-1999, we were introduced to a product called ShoreTel. It was a new VoIP system that was simple, scalable and very easy to deploy. We approached ShoreTel to sell their product, but at that time they were only selling through a direct sales force and didn’t have an established sales channel to sell through. We found a resource to purchase the product and deployed it to our customers. It was amazing and was as “Brilliantly Simple” as ShoreTel made it out to be.
In 1999, ShoreTel hired a new CEO that had a background in Channel Sales. ShoreTel immediately started to put together a Channel Sales program to develop and grow their sales.
In 2000, our ownership team flew down to meet with ShoreTel and on a handshake became the first EVER ShoreTel Partner in the world.
We’ve grown our customer base with small, medium and large businesses since then and currently are the largest ShoreTel dealer in the state of Michigan by annual sales and total ShoreTel customers.
From September of 2012 to the close of 2014, we had doubled our revenues and increased our customer base by almost 50%. We began to implement and provide additional products and services for our customers with unique synergies of our Marquee product line of ShoreTel. So in 2013, we brought on PON (Passive Optical Networks) through Tellabs and began to offer ancillary services such as carrier network services.
Our growth trajectory is taking us to new visions and geographical locations as we are targeting northern Chicago for a new office in 2016 and Indianapolis in 2017.
SHORETEL CONNECT CLOUD
Say goodbye to installing and maintaining cumbersome office phone systems that require high purchase costs and instead turn to a simple, UCaaS (Unified Communications as a Service) solution. When you host your phone service in the cloud, your services are delivered right from your VoIP provider’s secure data center for an affordable monthly fee.
The vendor assumes responsibility for all configuration and management and your business gains intelligent call routing, mobility and business process integrations, and contact center capabilities. Stop managing your phone system and start utilizing the benefits of the cloud.