The VoIP industry has been on expansion mode for quite a long time now and is expected to grow even further. With the rise of smartphones, giving the desktop computer and laptops a run for their money, mobile VoIP has also made a profound impact on the corporate environment.
In fact, recent reports suggest that the global VoIP market will grow to $136.76 billion by 2020 from $70.9 billion, which was in 2013. While there are many reasons for you to be excited about the idea of implementing VoIP within your organization, there are a few things that you must avoid doing.
In this article, we’re going to talk about some of the absolute DONT’s of hosted VoIP technology. So, keep on reading!
1. Don’t ignore default passwords
Hosted VoIP solutions might be efficient, cost-effective, and secure, but it cannot protect your systems if you do not take the least bit of care. A lot of people don’t bother to change the default passwords that the manufacturer uses to quickly login and run tests.
These passwords, which are no more complex than “password” or “root,” can be found in the hardware documents publicly. Before the systems are put in their places, make sure you have changed these passwords to your liking. Otherwise, you run the risk of hackers getting access to mobile VoIP and stealing your data.
2. Don’t ignore outdated infrastructure
Very often, the cause of failing VoIP can be traced back to leaks in the existing infrastructure. So, if you haven’t yet updated your old hardware and software, and taken steps to eliminate the reasons causing inefficiency, now would be the best time to do so.
Since the purpose of mobile VoIP is to increase your business’ bandwidth by quite a significant margin, your network must be capable of handling it. If not, poor call quality, dropped calls, and lack of productivity will become a frequent occurrence in the workplace.
3. Don’t dismiss simple call solutions
Preserving call quality is essential, which is why you may need to purchase compression software and jitter buffers. While these methods are useful, don’t turn your back on rather simple solutions like buying better Ethernet cables and headsets.
What you deem as a problem with the mobile VoIP line may just be an issue with hardware. So, see if you can change something; try making calls when the bandwidth usage is low to see if these measures fix the problem or not.
4. Don’t choose a provider that is resistant to change
The mobile VoIP market is all about adaptation and efficiency, both of which are not mutually exclusive to one another. You must remember that your VoIP service would be as good as how efficiently it can integrate with the changing technology.
So, it is essential for you to choose a VoIP provider that keeps updating their technology with the changing times. If your provider does not offer options for cloud hosting, BYOD, wireless communication, etc. then it’s time for you to look into other options.
There are plenty of guides available on the Internet that speak of how to choose the perfect VoIP service, but not many on what to avoid. Hopefully, this article gave you some crucial insight on the things you must not do when going for hosted VoIP for your business.