You’ve probably heard all about why switching to a hosted VoIP solution is great for your business: lower maintenance costs, easy and fast integration, access to great VoIP features, and so on. And while both the cost and the features offered by switching to VoIP are vast improvements over traditional landline phones, a hosted deployment may not be the best fit for your company. Here are some things to consider:
Company Size and Projected Growth
Depending on the provider, large to enterprise-sized businesses may find that a hosted VoIP solution is not the best option for their phone systems. While hosted VoIP systems are capable of handling hundreds of lines, the pricing model usually includes a flat monthly rate per line. When compared to an on-premise deployment, in which the company buys and maintains their own infrastructure and hardware, the subscription model sometimes works out to be more expensive in the long run. The same is true for mid-sized businesses that find themselves growing and expanding; in terms of hardware, the only cost of expansion is the physical phone, but with a hosted system, more lines will need to be added.
However, the maintenance aspect of hosted VoIP systems may keep large businesses on board. Phone systems all require maintenance, and IP telephony has the added issue of data security that requires technical attention. For companies with limited IT support, or those that want to keep their specialists’ attention on other company goals, the maintenance and security …