Project Management

How to Choose Communication Solutions for Your Business

Today’s society may be built on technology, but human society has always relied on communication. According to a study published by SIS International Research, businesses lose 17.5 hours of productivity per employee every week due to poor communication, and whether your business has eight or 800 employees, those hours add up to serious revenue loss. Upgrading your communication solutions could help you reclaim your company’s much needed time, but with the number of options on the market, it’s difficult to even get started.
Phone Systems
If your phone system is prone to downtime, unclear call quality, or routing difficulties, it’s probably doing more harm than good. Not only does an unreliable phone system give a poor impression to customers calling in, it also reduces the effectiveness of company communications.

Solution: A VoIP upgrade, whether hosted, premise, or hybrid, can help your employees get the information they need whenever and wherever they need it. Features like find me/follow me call routing ensure that calls can reach the right person even when they’re not at their desk, reducing downtime — and panic — when a timely answer is needed.
Messaging Tools
Email has been a mainstay in business communications for almost two decades, but by today’s standards, it can be slow and bulky. Wading through the spam, reply-all chains, and forwards to find the email you need takes time, and opens you up to a plethora of distractions.

Solution: As a part of unified communication solutions, instant messaging (IM) and chat tools can be a company’s internal communications …

What’s a Project Implementation Plan?

A project manager’s job today very much resembles that of a ship captain in the 1800’s, having to think about every aspect of the boat while getting it safely from point A to point B in a timely manner. There tends to be no down time from the start to finish of a project, with every moment and every hour a consideration about what else could impact the project.

The sailing map for the project captain, however, doesn’t resemble some artistic cartography. Instead, the old-school charts and timelines are replaced by a more sophisticated project implementation plan. This set of documentation collectively details every step, phase, date and tasks of how the given project comes together. As a result, the project manager’s job involves not just creating the plan, but also ensuring compliance with the project.

The project implementation plan often provides the project manager a checklist as well as a set of performance metrics of expected results to aim for by each date or stage. Psychologically, a well-structured plan of progress usually provides better results than going into a project simply guessing how to proceed day-to-day. When used for benchmarking, the implementation plan may provide an early signal that project work might be steering off the rails and heading in the wrong direction. Finally, the plan lays out an approach that all the team members on the project understand and can reference.

A typical implementation plan appears as a large document with lots of …

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Millennia Technologies is a full-service voice and data solutions company for midsize to enterprise customers. Specializing in UCaaS , CCaaS , Cybersecurity , IoT , Voice , Cloud , and more. Our passion is firmly rooted in showing clients how well-designed data solutions can significantly accelerate business operations, and then celebrating their goal-shattering successes.