The credit union industry is rapidly expanding, which brings them to the need of being increasingly dependent on technology. VoIP can now offer remarkable features, and thus credit unions and the financial industry are starting to see how they stand to benefit by its utility.
No, it’s not just about better prices, scalability, and improved resiliency; it’s about many other features that VoIP brings to the plate that can truly make a business take off. So, what are the benefits of introducing a VoIP solution to credit unions?
Why VoIP solutions and credit unions work so well together
VoIP is maturing, and most of its initial problems have been rectified, making this technology ideal to implement for various industries. Businesses, like credit unions, require a high level of security and additional features apart from just regular phone calls at cheap rates.
Here are some of the excellent features that VoIP telephony offers
1. Voice to text: There can literally be dozens of instances where you may benefit from transcribing voicemails into text. Just think about it; a loud office environment, lack of time, and need for greater efficiency can all be reasons why one should prefer voice to text service. Luckily with VoIP solution, Voice to Text comes as a built-in feature.
Thanks to this technology, all your voicemails can be transcribed into text automatically and sent directly to your mail inbox. It can even help you save time by reading you the voicemails left on …