Communication

Are Your Meetings As Efficient as Possible?

Whether your next meeting is an effective, productive one, or one your staff barely manages to “get through” is up to you. When evaluating your meeting effectiveness, consider if you regard them as part of a routinely practiced growth vehicle, or are just gathering everyone for the sake of routine? Sad to say, many reports conclude that meetings came in as the leading killer of office productivity, even beating out office politics. If you want to make your meetings the best they can be, set aside time to consider these items:

Is This Meeting Necessary?
Having a meeting for the sake of a having a meeting thinly veiled as an update serves no purpose, other than an opportunity for everyone to get up and moving, and away from their desks for an hour or so. Before you even block the meeting time, make sure you have a defined purpose and clear objectives. Does your staff need to be made aware of a change of management or a shift in strategy? Do you need their input in making a decision? Is there a problem facing the company? If you can’t identify a valuable reason, there’s no reason to hold a meeting.
Who Should Attend?
Often, in a misguided attempt to be inclusive, a manager or department head will summon all his staff to a meeting. However, if the discussions have nothing to do with their responsibilities, workers will consider the meeting a waste of time and spend …

Is Your Phone System Part of Your Communication Crisis Plan?

Most of us don’t love the idea of spending our valuable time putting a crisis plan in place because what are the chances you are really going to need it? However, anyone who has experienced a business crisis would be quick to point out that in the event of a crisis, having a response plan in place helps to minimize the impact of that crisis.

One of the most important tools your business has is its phone system. Your phones serve as the main tool for you to communicate the level of the emergency, get the help needed, and ensure the safety of your business. If you lose dial tone on the phone system, your response efforts could be hindered.

Phones are Essential to Productivity

While we usually think of massive issues like floods, earthquakes and fires as disasters, smaller events like water damage or burglary can be equally catastrophic to businesses. When essential business elements like the phone system are compromised, productivity is lost, and the costs to the business can escalate rapidly.

Failing to Plan is Planning to Fail

According to FEMA, 40% of businesses who fall victim to a crisis never reopen, and 25% fail within the first year following the crisis. Successful businesses today understand it is worth the investment to prepare for the worst while hoping for the best. When crisis strikes, employees will want to understand what is happening, neighboring businesses may need to be informed, and emergency response teams may need …