communication solutions

Should You Price Shop for Communication Solutions?

Everyone loves a good deal. When you can get great value out of a relatively small purchase, you tend to enjoy that purchase just a little more. But price shopping doesn’t always have a great outcome. Focusing on finding a steal can mean you’re getting a subpar product or service. Here’s the thing: most unified communications platforms pride themselves on their affordability, but affordability is relative. So how do you find a system that fits both your needs and your budget? Here are four questions to ask yourself when you’re searching for communication solutions.
1. How do you use your phone system?
One good place to start when shopping for communication solutions is your phone. Your phone system should be a foundational part of your unified communications system, and it’s a piece of the puzzle that most businesses already have and use, so it’s a good indicator of whether or not any given solution will work for you.

Start by analyzing how you use your phones. While going through old phone bills isn’t exactly thrilling, it will give you a clearer picture of how people in your organization are making calls. Are they mostly local, or long distance? Do a large portion of your calls go to a single area outside of your city or state? Do you have a toll free number? Different VoIP providers offer different billing structures with regards to distance, phone numbers, and call duration, so you can …

Introducing Mitel Summit

When it comes to business success, quick and efficient communication plays an integral part that cannot be ignored. This means the standards are set very high when it comes to choosing the right telephone provider as communication through a versatile platform ensures that the employees can work together while being connected to customers.

Mitel has been providing all in one communication solutions and platforms for many years, so they are experts in facilitating business communication. One such revolutionary platform recently launched by the company is Mitel Summit, a true CpaaS solution for developing voice and SMS apps.

What are the features of Mitel Summit?
This development platform makes it easy for anyone to seamlessly create SMS and voice apps as the infrastructure and maintenance are already taken care of. This allows you to focus on creating “the next big thing” instead of getting tied down managing the backend.

Summit is made by developers for developers making it extremely user-friendly. The app contains features that will help you excel and that are, likely, exclusive to this platform.

The Summit Editor Web IDE lets the user deploy the development process with just a few clicks. They can also use the Sublime Text package to make all the resources available locally so that they can be deployed as easy as a push of a button.
The app simulator of Summit makes it simpler to conduct pre-deployment testing as it eliminates the need of ever picking up the phone. All the user …

Communication Solutions: Using Visual Voicemail Effectively

Visual voicemail is one of the many communication solutions available today that could make your life a lot easier. It could change the way you work, ease some personal angst, and even make you more efficient. And although it may be a newer communications solution, it’s not a new invention. It’s at times called “voice transcription,” and it is a way to see your messages quickly without having to listen to them.

Visual voicemail is simply a transcribed version of your messages. It’s somewhat an old idea that has finally come of age. Messages are transcribed automatically, and with the push of a button on your phone, you can see the message the caller left. It offers convenience, flexibility and mobility.
How it Works
The visual voicemail service usually works in connection with an application that you download onto your device. You have to subscribe to the service and have a data connection. From that point, your messages are available at the touch of a button. You can see both who called as well as what the message was that they left. You may also respond to the message by text, delete messages and organize them as you wish.
How it’s Useful
Visual voicemail can have a number of useful purposes. It can also allow you to see who called, and even send a response text back while in a meeting without disrupting what’s happening. While you may not be able to call the person right back, you …

4 Communication Solutions for Common Problems

When you combine two or more employees together to complete a project, you run the risk of having some form of misunderstanding. It happens at virtually every organization, at every level of employment. However, if you are aware of how to handle these issues as they arise, you can overcome them quickly and move on to more positive collaboration.

To improve your effectiveness in combatting these communication problems, consider these 4 communication solutions for common work-related problems.
Solution #1: Diagnose Your Specific Issue
Typically, work-related communication problems fall into 3 areas:

Silence: If this is the problem, your initial conversations may have been rushed, or status updates on projects or timelines aren’t being received frequently enough. You may find yourself asking questions about a project just to diagnose what needs to be completed.
Noisy: Over-communicating can also cause significant problems for a business. This results in excessive amounts of meetings to discuss things that have already been discussed numerous times and there seems to be no execution on the actual project itself. You may find yourself dealing with conversations regarding irrelevant information or minor issues that don’t require such extensive discussions.
Confusion: It may be that you have the right amount of communication, but there’s a disconnect with the mutual understanding. You may have thought you knew what was expected of you, but when you present your work, they inform you it wasn’t what they had in mind for the project. Or, maybe you answered a question …