The managed services business model is booming as more and more businesses partner with providers for their IT solutions. The MSP market is forecasted to grow from $152.45 billion in 2017 to $257.85 billion by 2022, and is expected to continue to grow steadily beyond that point. But while widespread adoption is a nice endorsement, the fact that everyone’s doing it isn’t exactly the best basis for making a business decision.
We’ve written about the benefits your business can reap from using managed IT services before — with talking points like predictable monthly costs, better security practices, and faster responses for improved technology uptimes, it’s hard for us to not get carried away. But what makes MSPs really stand out? Why should you take the leap and use managed IT services?
More Business Partner than Tech Desk
While managed services providers can certainly fix your computer when it breaks, their capabilities are above and beyond the purview of technical support services. A good MSP works with you and your business to understand your practices and goals, then strategizes to ensure that everything they do helps to achieve those goals. All at once, they are technicians, data security specialists, technology advisors, industry experts, troubleshooters, hardware installers, and more. The break/fix model of IT is obsolete, replaced by the holistic approach of MSPs.
Expertise for Any Level of Service
Shifting the responsibility for commodity IT services – that is, services like email, web, and file serving which work more or …