Is Your Phone System Part of Your Communication Crisis Plan?

Most of us don’t love the idea of spending our valuable time putting a crisis plan in place because what are the chances you are really going to need it? However, anyone who has experienced a business crisis would be quick to point out that in the event of a crisis, having a response plan in place helps to minimize the impact of that crisis.

One of the most important tools your business has is its phone system. Your phones serve as the main tool for you to communicate the level of the emergency, get the help needed, and ensure the safety of your business. If you lose dial tone on the phone system, your response efforts could be hindered.

Phones are Essential to Productivity

While we usually think of massive issues like floods, earthquakes and fires as disasters, smaller events like water damage or …

Up to 1GB of Bandwidth within 7 Days, No Smoke or Mirrors Needed

With the advent of the BYOD and the “Internet of Everything”, bandwidth is King. So what do you do when you need more bandwidth? You probably call your local telco person and they provide you with a few quotes from the likes of At&T, Comcast, etc.

According to the yearly statflash by Vertical Systems Group, metro fiber passed the 40% threshold this year. Fiber penetration into commercial buildings with 20+ employees has now reached 42.5%, moving up strongly from 39.3% last year. Five years ago, the figure stood at 22.9% of such buildings, a number which we may even officially double in 2016. Of course, that still means that 57.5% of those buildings still get their bandwidth from the likes of copper and occasionally microwave. The penetration rate is much higher in large cities, but rather lower when you get out into less …

Establish Continuous Communication With Anyone, Anywhere, Anytime

In June of last year, the London Business School held a Global Leadership Summit. During the event, the school conducted a survey of the attendees regarding the variety of modern business challenges. The survey covered a variety of different topics, but one of the interesting findings included that half of the respondents expected to be working remotely by year 2020.

Believe it or not, 2020 is only six years away. That means 50% of your organization will be working from somewhere other than the office in just a few short years. You may think that figure sounds crazy, but a recent article identified that working remotely grew about 79% between 2005-2012, with that number expected to rise again over the next decade.

But what does that mean for businesses of the future?

To begin, it means organizations will need to find ways to motivate and empower workers …

Unified Communications: 4 Challenges and How to Overcome Them

The 4 Most Common Obstacles of UC Implementation

The implementation of a Unified Communications (UC) system is becoming increasingly popular for companies of all sizes. Organizations realize these technologies can reduce costs, streamline processes and enhance productivity. These system changes can not only improve the business operations in-house, but also with offsite employees who need to collaborate and connect to various systems in order to work effectively at other sites or mobile locations.

Typically though, no massive system change from a desk phone over to a softphone is viewed as an easy task for businesses. When changing what has become a force of habit for day-to-day business tasks, there may be some growing pains. However, most of these obstacles are manageable as long as proper preparation occurs.

In order to best prepare for the possible concerns with a UC change over, let’s evaluate the most common obstacles:

Obstacle #1 …