Person holding phone

The Benefits & Importance of Using Telecommunication

Communication is at the heart of any organization. Businesses need to consider communication between a variety of people, including employees and management, clients and customers, and suppliers or other outside organizations. 

In communication, the tools and methods used have a significant impact on quality, productivity, and results. If the right tools aren’t being used, communication is likely to be much less efficient and effective.

Telecommunication is one of the most important forms of communication in any modern business. In today’s world, the most popular telecommunication service is known as UCaaS (Unified Communications as a Service). 

UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud-based phone system for businesses. Often this service is provided by a network service provider as part of an overall network solution.

Annually, 1.45 trillion dollars is spent on telecommunications worldwide, with businesses …

Doctor holding a bottle

5 Advantages of Unified Communications in Healthcare

Unified Communications as a Service (UCaaS) is a cloud-based communications system that combines multiple tools or businesses and organizations. By integrating communications tools into one simple, accessible platform, companies and institutions can benefit from modern, interactive, effective network solutions. Communications are vital within the healthcare sector. In this article, we’ll discuss the advantages of using unified communications in healthcare. 

Examples of unified communications services include:

Video calling (such as Zoom)
Web conferencing
Collaboration tools (including Slack, Glip, and Microsoft Teams)

Examples of add-ons include:

CRM integration
CCaaS integration
Accounting tools
IVR (interactive voice response)
Call recording
AI/ Sentiment

The Top 5 Advantages of Unified Communications in Healthcare
Unified communications (UC) offers several advantages for organizations and providers that operate within the healthcare industry. These include:
Bringing Teams Together
The primary benefit of unified communications is bringing teams and departments together. This is increasingly …

Hosted Phone Systems [A Business’s Guide]

The quality of your phone system is critical to the effectiveness and efficiency of your business. Learn how you can transform your business by ditching the old school phone systems and upgrading to a hosted phone system.

A hosted phone system is any phone that requires access to the internet, and that is hosted away from your business location. One example would be a Voice over Internet Protocol (VoIP) system. A VoIP system will route all of your calls via the internet, as opposed to traditional phone lines. 

With a hosted phone system, apart from the initial setup costs for compatible handsets, modems, routers, and switches, there’s no need to allocate additional capital for your hosted phone system.
How do Hosted Systems Work?
Modern, hosted phone systems exist in the Cloud online. Instead of relying on localized hardware to store information, the Cloud …

Cybersecurity For A Remote Workforce [A Beginner’s Guide]

During the advent of the pandemic in March 2020, the number of remote workers peaked at more than 83 percent of the US workforce. At the time, commentators believed that the number would rapidly return to baseline once risks subsided. But that didn’t happen. Even by September 2021, more than 67 percent of workers still worked partially or exclusively from home. 


In light of this, remote cybersecurity is now business-critical. Moreover, it brings up new challenges that don’t arise in conventional, office-based setups.

Why Cybersecurity Is Important

Many firms outsource their security to professionally managed service providers that continuously monitor network traffic and block suspicious activities. As a result, most company networks are difficult for hackers to crack.


When workers are remote, though, that approach becomes more challenging. Employees and contractors prefer to use their own devices, which don’t offer the same level …