Voice over Internet Protocol (VoIP) is the new standard for voice communications. It offers not just more convenience than analog systems but provides enhanced features like call management, reporting, monitoring, conferencing, messaging and enhanced security features.
What is Hosted VoIP?
Hosted VoIP solutions are structured so the service provider manages and owns the equipment and infrastructure within a private data center. To do so requires the set up of an Integrated Access Device (IAD) like a QoS router as well as any IP phones and all necessary switches. Hosted solutions provide the features and capabilities of an analog system as well as many more. All services are available anywhere with just an internet connection.
What are the Benefits of a Hosted Solution?
Quick and Cost-Effective: Easy to implement, the service also has reduced investment risks. Monthly charges are subscription-based and part of the operating budget. Subscriptions are based on the amount of users or call paths needed.
Monitoring: 24/7 monitoring is standard, so performance remains consistently high.
Advanced Features: With a VoIP solution, small businesses have new access to enterprise-level options and capabilities. New features and functionality are available almost immediately as upgrades are available without upgrade costs and the need to involve any in-house IT resources. It is also easily implemented with unified communications.
Eliminates Hassle: Hosted solutions take you out of the telecom management business. Hassles, costs and headaches of upgrading an on-premise solution are eliminated. This allows IT resources to be allocated to other activities.
Scalable: Web-based administration provides the ability to make changes that with an on-premise system would involve hardware or software upgrades. The in-house IT resources are lowered as well as any potential complexities or delays. You can manage all the services, capacities, features and capabilities quickly and easily.
Redundancy: Providers like Millennia Technologies offer embedded continuity plans to protect the reliability of calls and messages.
Network Convergence: VoIP combines your data and voice traffic to the same network, which reduces costs.
What About Hybrid VoIP?
Hybrid options are available for companies ready to migrate to VoIP, but aren’t ready to replace their traditional PBX or can’t yet invest in any re-wiring or re-cabling for a hosted VoIP solution. Through this gateway solution, businesses can still connect to VoIP devices and functionality using their existing handsets and landlines.
In a nutshell, VoIP solutions give your employees greater flexibility and convenience to make calls from any location as well as instant access to robust features. Additionally, the solutions help your organization plan for the future, gaining instant access to more advanced communication technologies.
At Millennia Technologies, we are dedicated to implementing convenient and robust solutions for area businesses who are looking to maximize the benefits available through hosted VoIP. Contact us today if you’d like to start experiencing the many benefits of hosted VoIP at your business.