How Small Business Unified Communications Can Change Collaboration

How Small Business Unified Communications Can Change Collaboration

As most small business owners will boast, the best asset of a small business is a compact but competent team with the drive to face any challenge. Yet with the multitasking inherent in running a small business, even a small team can have problems with communication and collaboration. Small business unified communications tools can help maximize the potential of your team by making collaboration easy.

1. Many Tools for Many Hats

Small business budgets can often mean settling for good enough rather than using better tools available to larger enterprises. Whether that means inferior “free” versions of independent collaboration tools, chaining as many trials together as possible, or simply going with a software or application that meets most but not all of your needs, the fact is that the fat trimming needed in small businesses makes it hard for your tools to match the level of work you and your employees are capable of.

With unified communications as a service, your business gets a variety of quality collaboration tools, managed by a provider, bundled together. And when every employee of a small business is responsible for more than one thing, having the tools to support efficient and excellent performance is critical.


2. Collaboration, Anywhere

Collaboration can be difficult whether the person you’re working with is at the next desk or across the country. Coordinating schedules for meetings and deadlines is like herding cats when everyone is keeping track of many different tasks. That’s why the mobility and flexibility of unified communications can be such a boon for small businesses.

Features like presence indicators, file sharing, video conferencing, and more allow UC users to collaborate wherever, whenever. With so much to do, it’s pretty rare that small businesses are able to keep their work within “business hours,” so communication options that allow workers to talk to each other, stakeholders, and customers when they’re not in the office make it easier to get the job done.


3. Scalability for Your Needs

Some businesses work best when they’re small, but many have their sights set on bigger things. The tools that work for your business now may not work after adding five, or ten, or twenty employees. Those numbers may sound far-fetched now, but planning now for expanding in the future can save you money down the line. Small business unified communications providers know the challenges of business growth and expansion, and know how the right tools can help with speeding up the onboarding process. By choosing a UC platform that works right now and in the future, you can streamline your business processes for years to come.

When you’re managing a small business, your communications systems should be just as capable as your employees. A small business unified communications solution can help you unlock every bit of your company’s potential and reach forward to ever-greater success as you grow.


Still thinking? Check out our infographic about the 10 market dynamics that are driving the demand for unified communications.