The telecom industry has gone through a number of transformations in recent years. The impact of this innovation has revolutionized how businesses approach communication. However, what hasn’t changed is the need for excellent communication and collaboration tools. The concept of hyperconnectivity has been eagerly adopted by businesses as a way to stay competitive.
Many have taken to cloud-based UC platforms as a way to achieve this higher level of connectivity. UC systems work by integrating applications into a single, seamless interface, which make it ideal for unifying communication efforts. Not to mention, they have also been recognized for their ability to ability to boost business productivity and growth opportunities.
If you’re looking at your current system and feeling underwhelmed by its functionality, consider a UC system. It’s not hard to switch, but one thing you do need is a fast connection and secure network. Make sure to consider if your network is sufficient to support a new UC system. If not, we’ll offer some ways to optimize it.
Tools. The quality of your UC platform communication relies heavily on bandwidth speed. Many major internet providers have free speed tests available. You can find them on websites or even apps. Here are tools you can use to measure your internets speed:
Bandwidth. Network congestion is unavoidable for most business, especially with employees downloading and transferring files. The real challenge isn’t how to eliminate network congestion, but rather how to minimize its effects. One of those effects can be packet loss or varying delays, and even “time outs” of different application processes. Here are a few things you can due to conserve bandwidth:
- Block access to content-streaming websites
- Scan and eliminate malware
- Use QoS to reserve bandwidth for specific applications
- Use a proxy cache to
Monitor. Implementing an Application Performance Monitoring function in your ADC provides you with a bird’s eye view of the user experience. It also gives you a baseline for comparing. The purpose is to measures datacenter delay, network delay between the datacenter and the user, and collect information from the user about the actual time it takes for the application page to start functioning. When combining this information with an analytic tool, it’s possible to home in on performance bottlenecks in different parts of the network.
User involvement and education. Poor performance can be caused by poor user behavior. It may be more effective to have your employees participate in an educational course rather than imposing strict rules and technical lockdowns. A quick tip would be to encourage employees to save PowerPoint files on a shared drive instead of emailing copies to everyone. This also helps to discourage people from unnecessarily replicating email databases from a server to their PCs.
Cloud-based UC platforms are now the mainstream way to communicate because the business benefits go beyond simply improving efficiencies. UC systems can enhance businesses by making them more mobile, easier to collaborate with, and customizable to meet your needs. To learn more about how cloud-based UC can boost your business, download our ebook 5 Things You Need to Know to Make Your UC Deployment a Success.