Unified Communications

Improve Employee Retention with Upgraded Communications

Personnel costs are a considerable portion of any company’s budget, and high churn rates make that percentage skyrocket. Companies looking to reduce costs by improving employee retention need to take a proactive approach. Waiting until the exit interview to …

Business Phone Systems: How Old is Too Old?

A business’s phone system acts as the primary method for communicating with clients. Uprooting the current system and replacing it with a new one is a delicate matter, so it’s tempting to go with the old adage—if it’s not …

Ensuring Your Phone System Is a Business Enabler

Many have taken to cloud-based UC platforms as a way to achieve this higher level of connectivity. UC systems work by integrating applications into a single, seamless interface, which make it ideal for unifying communication efforts. Not to mention, …

Does Your Network Infrastructure Support Cloud Communications?

The telecom industry has gone through a number of transformations in recent years. The impact of this innovation has revolutionized how businesses approach communication. However, what hasn’t changed is the need for excellent communication and collaboration tools. The concept …

Should You Use a Toll-Free Number?

Everyone has at least a passing familiarity with toll-free numbers. From jingles to billboards to commercials, businesses offer up toll-free numbers to try to entice people to call. Unless you’ve looked into them before, however, you might not be …

The Pros and Cons of Hiring Remote Employees

More and more of the global workforce is working remotely: about 70% work from somewhere other than their office at least once a week. With so many people choosing to work remotely, it has to make business sense, but unfortunately, it’s …

Are Smart Devices Changing How We Communicate?

As connected devices permeate practically all aspects of our society, are we communicating differently? From voice commands to new technologies, the presence of IoT devices is changing things in the tech and business industries: the only question is, how?

It’s …

3 Ways Unified Communications Maximizes Your Control

With so many phone system options to pick from, it’s difficult to know which one will fully support your business. But you do know one thing: your current phone system no longer meets your company’s changing needs. So you …