With today’s mass migration to the cloud, it can be easy to overlook the advantages of an onsite phone (on-premises) system, which includes control, cost savings over time, lower costs to expand and the ability to choose SIP trunk …
When the telephone was introduced in the 1870s, it changed the world. By opening the universe of communication, it made the world smaller and more connected. Imagine hearing the voice of someone in another city, state or country over …
First, let’s quickly review what enhanced 911 (E911) means. The new Michigan legislation is designed to ensure that a caller’s callback number and specific location within your building (not just your address) are delivered to the correct Public Safety …
New, enhanced 911 legislation (MCL 484.901) is currently in effect in Michigan with a compliance deadline of December 31, 2019. The legislation requires all multi-line telephone systems (MLTS) or Private Branch Exchange (PBX) operators/owners in Michigan to comply with …
(Republished with permission from Mitel)
Your phone system plays a critical role in your business operations and in your company’s success. But with more employees working from home and on the go, increasingly global markets and ever-changing customer demands, today’s …
What’s next for CIOs and CTOs? A move beyond the “information” and “technology” responsibilities of their roles, it seems. According to analyst firm Gartner, driving business growth is now a top priority, even as these executives remain focused on …
What are the Advantages of UCaaS?
When UCaaS technologies were first introduced, small businesses were the first adopters. This makes sense since smaller companies typically have less staff and limited resources to maintain and support on-premises communications. Over time, larger …
UCaaS is a delivery model in which a variety of communication and collaboration applications and services—all of the regular integrated apps associated with UC—are outsourced to a third-party vendor and delivered over an IP network, most often the Internet. …
There’s a lot of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the …
When you tell me that ShoreTel has reached the end-of-life, what does that really mean?
Mitel acquired ShoreTel in 2017. The Connect platform changed in brand name only. The ShoreTel technology underpins the Mitel Connect platform, which is now called …
