Uncategorized

Who Should You Call for Onsite Telephony?

With today’s mass migration to the cloud, it can be easy to overlook the advantages of an onsite phone (on-premises) system, which includes control, cost savings over time, lower costs to expand and the ability to choose SIP trunk …

How To Choose Between Onsite and Hosted Telephony

When the telephone was introduced in the 1870s, it changed the world. By opening the universe of communication, it made the world smaller and more connected. Imagine hearing the voice of someone in another city, state or country over …

How to Ensure E911 Compliance

First, let’s quickly review what enhanced 911 (E911) means. The new Michigan legislation is designed to ensure that a caller’s callback number and specific location within your building (not just your address) are delivered to the correct Public Safety …

What is Enhanced 911 and How Does it Affect Your Business?

New, enhanced 911 legislation (MCL 484.901) is currently in effect in Michigan with a compliance deadline of December 31, 2019. The legislation requires all multi-line telephone systems (MLTS) or Private Branch Exchange (PBX) operators/owners in Michigan to comply with …

WHY YOU SHOULD CONSIDER A CLOUD PHONE SYSTEM

(Republished with permission from Mitel)

Your phone system plays a critical role in your business operations and in your company’s success. But with more employees working from home and on the go, increasingly global markets and ever-changing customer demands, today’s …

7 Reasons CIOs and CTOs are Interested in UCaaS

What’s next for CIOs and CTOs? A move beyond the “information” and “technology” responsibilities of their roles, it seems. According to analyst firm Gartner, driving business growth is now a top priority, even as these executives remain focused on …

What are the Advantages – and Potential Risks of UCaaS?

What are the Advantages of UCaaS?
When UCaaS technologies were first introduced, small businesses were the first adopters. This makes sense since smaller companies typically have less staff and limited resources to maintain and support on-premises communications. Over time, larger …

What’s the Difference Between UC and UCaaS?

UCaaS is a delivery model in which a variety of communication and collaboration applications and services—all of the regular integrated apps associated with UC—are outsourced to a third-party vendor and delivered over an IP network, most often the Internet. …