Cloud technology is booming, and for all the right reasons. This technology is efficient, scalable, and provides cost-effective storage and communication solutions to businesses. Despite more and more small businesses jumping the gun to adopt VoIP, some business owners just refuse to see its advantages.Their reluctance usually stems from a lack of awareness, coupled with misinformation that they may have gathered from various sources. In this guide, we are going to make an effort to demystify VoIP and present a clear picture of how hosted VoIP solutions can mean profits for the business.
Here are answers to some of the popular questions that small business owners ask about hosted VoIP:
Concerns About Hosted VoIP Solutions
Q. Is cloud communication completely secure?
A. When executives think about switching to a cloud-based communication platform, the first thing that comes to their mind is the possibility of things going wrong. Whether it is outsiders stealing a phone and hacking into their network or eavesdropping and unauthorized international calls, these are some of the risks that can cost a business dearly.
The good news is that sophisticated VoIP phones consist of unique digital signatures built into their firmware. The signatures are restricted and cannot be rewritten, which puts a limit on the capacity of someone hacking the system to eavesdrop or disrupt calls. Moreover, these systems encrypt signaling information that prevents hackers from getting vital details.
Q. Do I have full control over my phone systems?
A. Yes, just because you are opting for hosted …