Managed Services

Does Enterprise Technology Management (ETM) really exist?

Take a look at this short video on Enterprise Technology Management and see if this is the right fit for your enterprise!


Want to find out how Fusion IT/Millennia Technologies can help address your nationwide needs?  Send us an email at or call us at 616-828-5360!

Can a local IT provider cover your nationwide needs and provide you with the service and coverage you need?

When it comes to whether a local IT provider can cover your nationwide needs and provide you with the service and coverage you need, there are a few factors to consider.

Firstly, it’s important to note that the capabilities of a local IT provider can vary greatly. Some local providers may have the resources and expertise to handle nationwide needs, while others may be more limited in their scope. It’s crucial to thoroughly research and evaluate the capabilities of any potential provider before making a decision.

One advantage of working with a local IT provider is their proximity to your business. This can make it easier for them to provide on-site support and quickly address any issues that may arise. Additionally, local providers may have a better understanding of the specific needs and challenges faced by businesses in your area.

However, there are also potential limitations to consider. Local providers may not have the same level of resources and infrastructure as larger, nationwide providers. This could impact their ability to scale their services to meet your needs as your business grows or operates in multiple locations.

In some cases, local providers may partner with other IT companies or utilize remote support services to extend their coverage. This can help bridge the gap between their local presence and your nationwide needs. It’s important to inquire about these partnerships and understand how they would impact the level of service and coverage you can expect.  Many …

Should you handle IT yourself?

Should you handle IT yourself?

In todays business environment you can no longer rely on “my nephew does our IT” case!  With the issues of complex security and ever changing technology as the solutions move from the local desktop to the cloud, you need to have a better solution.

As a business owner, even if a small business, you don’t build a power plant to provide your building power or you don’t create a complete roof top rain collection system to get drinking water.  You don’t get legal advice from a neighbor (unless they happen to be an attorney and even then, are they in the right specialty), so why do we think we can get our IT solutions from Best Buy or from the same “nephew”?

As a company grows there is a point where in house expertise is needed but most small businesses focus on the IT person that can “fix my mouse” or “keep our antivirus up to date” when they really need an IT person that concentrates on the applications being used in the business (line of business apps).

So what happens next?  One of two things:

The IT person gets tired of handling the breakfix stuff and moves on to another company. You are then back to bringing on an entry level person to train all over again.
The IT person says “we need more help” and then you start to build your own internal IT company.

Building an …