Managed Services

Should you handle IT yourself?

Should you handle IT yourself?

In todays business environment you can no longer rely on “my nephew does our IT” case!  With the issues of complex security and ever changing technology as the solutions move from the local desktop to the cloud, you need to have a better solution.

As a business owner, even if a small business, you don’t build a power plant to provide your building power or you don’t create a complete roof top rain collection system to get drinking water.  You don’t get legal advice from a neighbor (unless they happen to be an attorney and even then, are they in the right specialty), so why do we think we can get our IT solutions from Best Buy or from the same “nephew”?

As a company grows there is a point where in house expertise is needed but most small businesses focus on the IT person that can “fix my mouse” or “keep our antivirus up to date” when they really need an IT person that concentrates on the applications being used in the business (line of business apps).

So what happens next?  One of two things:

The IT person gets tired of handling the breakfix stuff and moves on to another company. You are then back to bringing on an entry level person to train all over again.
The IT person says “we need more help” and then you start to build your own internal IT company.

Building an …