Finance

5 Reasons Why a Switch to the Cloud Should Begin with Your Phone System

As an increasing number of businesses are now adopting cloud-based solutions, not being able to do the same may give you the feeling of being left out. Apart from the obvious advantages that a cloud-hosted platform brings to business operations, this solution is also very cost effective, given the right vendor.

If you feel overwhelmed at the thought of the transition of your services to cloud, then it may be helpful to concentrate on one service at a time. Integrating your phone system would be a great way to begin as this segment of business operations is deemed to be relatively simple.

Still need more reasons as to why the switch to the cloud should start with the phone system? Keep on reading to find out.
5 Reasons Why a Switch to the Cloud Should Begin with Your Phone System
 
1. IT can build internal support for cloud
One of the primary advantages of the cloud-based phone system is that it can be deployed in a controlled manner. This means you get full control of choosing how many employees or workgroups take the benefits of this deployment. As a result, you can put the new phone system to test incrementally before planning for a major scale rollout.

This practice will allow the IT system to work around potential hiccups that may hinder the full-time deployment. Additionally, your employees will also have a good experience with the final rollout and more willing to embrace cloud-based applications in their daily …

5 Reasons Financial Institutions Can Benefit From Unified Communications

When it comes to banking, customers want nothing but the best from community banks as transactions happening via e-commerce and mobile banking are more popular than ever so when they do physically go into the bank, they expect top-notch service. Customers want speed, accuracy, and ease when having their problems solved, which is why it has become even more important today for banks to have the best unified communications services.

Having the right phone system will not only minimize the chances of jeopardizing valuable customer relationships but also ensure that your bank employees are able to excel in their services in every possible way.

What are Unified Communications Services?

Let it be clear that unified communications are much more than just IP telephony; it is a sophisticated and robust information center that brings together phone, voice messages, and email services to provide optimal efficiency on all fronts.

We, at Millennia, have the technology and expertise needed to equip your bank’s communication system with features that are a cut above the ordinary. This is why many community banks have put their faith in our phone system to help them achieve their goals.

Essential features that every bank’s phone system must have

1. Easy deployment and scaling: Our distributed architecture follows an easy plug and play system that makes it simpler to implement on our solid-state voice switches or on your servers in the form of virtualization. This allows for faster deployment, simplified management, and easy scaling so that …

Why VoIP and Credit Unions Work So Well Together

The credit union industry is rapidly expanding, which brings them to the need of being increasingly dependent on technology. VoIP can now offer remarkable features, and thus credit unions and the financial industry are starting to see how they stand to benefit by its utility.

No, it’s not just about better prices, scalability, and improved resiliency; it’s about many other features that VoIP brings to the plate that can truly make a business take off. So, what are the benefits of introducing a VoIP solution to credit unions?

Why VoIP solutions and credit unions work so well together

VoIP is maturing, and most of its initial problems have been rectified, making this technology ideal to implement for various industries. Businesses, like credit unions, require a high level of security and additional features apart from just regular phone calls at cheap rates.

Here are some of the excellent features that VoIP telephony offers

1. Voice to text: There can literally be dozens of instances where you may benefit from transcribing voicemails into text. Just think about it; a loud office environment, lack of time, and need for greater efficiency can all be reasons why one should prefer voice to text service. Luckily with VoIP solution, Voice to Text comes as a built-in feature.

Thanks to this technology, all your voicemails can be transcribed into text automatically and sent directly to your mail inbox. It can even help you save time by reading you the voicemails left on …