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The quality of your phone system is critical to the effectiveness and efficiency of your business. Learn how you can transform your business by ditching the old school phone systems and upgrading to a hosted phone system.

A hosted phone system is any phone that requires access to the internet, and that is hosted away from your business location. One example would be a Voice over Internet Protocol (VoIP) system. A VoIP system will route all of your calls via the internet, as opposed to traditional phone lines. 

With a hosted phone system, apart from the initial setup costs for compatible handsets, modems, routers, and switches, there’s no need to allocate additional capital for your hosted phone system.
How do Hosted Systems Work?
Modern, hosted phone systems exist in the Cloud online. Instead of relying on localized hardware to store information, the Cloud allows information to be stored on the internet, so no matter where you are, you have access to the information you need to get your job done. As long as a device has internet access, your employees can do business from virtually anywhere, even using your business phone number. 
The Benefits of a Hosted Phone System
There are a lot of factors to consider before making the switch to a hosted phone service. It’s best to ask a trusted IT provider like Millennia what the pros and cons are and what type of system is best for you. To get you started, …

During the advent of the pandemic in March 2020, the number of remote workers peaked at more than 83 percent of the US workforce. At the time, commentators believed that the number would rapidly return to baseline once risks subsided. But that didn’t happen. Even by September 2021, more than 67 percent of workers still worked partially or exclusively from home. 

In light of this, remote cybersecurity is now business-critical. Moreover, it brings up new challenges that don’t arise in conventional, office-based setups.

 
Why Cybersecurity Is Important
 

Many firms outsource their security to professionally managed service providers that continuously monitor network traffic and block suspicious activities. As a result, most company networks are difficult for hackers to crack.

When workers are remote, though, that approach becomes more challenging. Employees and contractors prefer to use their own devices, which don’t offer the same level of cybersecurity protection as enterprise-level solutions. 

During the pandemic and the shift to remote working, many cybersecurity incidences rose across the board. The movement created new attack surfaces for cybercriminals to exploit, increasing the risk that companies face. The departure from previous methods of working increased insider threats substantially, both deliberate and inadvertent. 

 
How To Set Up Cybersecurity For Remote Workers
 

According to a Microsoft Digital Defense report, there are some relatively simple steps that employees and organizations can take to bolster security in this new environment.

Options include:

Mandating better passwords. Passwords such as “password123” or “mypassword” are easy for hackers to crack …

When starting a small business, having just a single phone line for most contact purposes is common. You provide a phone number that your customers can ring, and you’ll typically answer it yourself or dedicate a receptionist to help you take calls. It’s probably not the phone that you give clients and business partners (for that, you might provide your mobile number), but it’s still a public contact number that anyone can call.

Now imagine that you’re expanding your business. You have ten times the staff and customers, and your single phone line can no longer keep up. Customers are unable to phone you, and they aren’t even put on hold because it’s just a regular telephone line. If you don’t do anything about it, they will get frustrated and may stop supporting your company.

So how do large companies handle it? If you’ve ever called a bank or a large business, then there’s a good chance you’ve been forced to listen to waiting music and made to wait in line. This is likely because they’re using a Private Branch Exchange system, also known as a PBX. It’s an enterprise-level telephone network system that businesses use to offer multiple customers support simultaneously.

In this short guide, we’ll be explaining how they work and give you a few reasons why you should have one!

 
How do PBX systems work?
 

There are actually a number of different PBX systems. These are usually described as analog, digital, …

Are you looking for a business phone system that provides powerful features and benefits? If so, you should consider VoIP. VoIP stands for Voice over Internet Protocol, and it’s a technology that allows you to make phone calls using the internet. Thanks to VoIP, businesses can enjoy a wide range of benefits, including cost savings, better collaboration, and improved flexibility.

Keep reading to learn more about the 10 best business benefits of VoIP.
1. Cost Savings
Businesses can save a lot of money by switching to VoIP. For example, you don’t have to pay for expensive long-distance calls with VoIP. What’s more, VoIP plans are often much cheaper than traditional phone plans.

With communication data being modified into data packets and sent over the IP network, the issue of a single phone line being utilized by only two callers is eliminated. The IP network could be a direct IP connection to your phone service provider or simply your existing internet connection (or a combination of both).

Traditional phone lines typically charge for each minute of call time, whereas with VoIP, your only costs are your monthly charges from your ISP. In addition, many providers offer inexpensive or even free calling, such as the contiguous United States.
2. Better Collaboration
VoIP makes it easy for employees to collaborate, no matter where they are located. Team members can always stay connected with features like conference calling and call forwarding.

 
3. Improved Flexibility
VoIP gives businesses the flexibility to scale …