Millennia Technologies

Entries by Millennia Technologies

Improve Employee Retention with Upgraded Communications

Personnel costs are a considerable portion of any company’s budget, and high churn rates make that percentage skyrocket. Companies looking to reduce costs by improving employee retention need to take a proactive approach. Waiting until the exit interview to …

Business Phone Systems: How Old is Too Old?

A business’s phone system acts as the primary method for communicating with clients. Uprooting the current system and replacing it with a new one is a delicate matter, so it’s tempting to go with the old adage—if it’s not …

Ensuring Your Phone System Is a Business Enabler

Many have taken to cloud-based UC platforms as a way to achieve this higher level of connectivity. UC systems work by integrating applications into a single, seamless interface, which make it ideal for unifying communication efforts. Not to mention, …

4 Reasons You Should Consider BYOD

Before the days of smartphones and laptops, the idea of asking an employee to bring their own devices would be considered laughable. Can you imagine, employees hauling bulky desktops and towers to work each day? BYOD has made what …

Does Your Network Infrastructure Support Cloud Communications?

The telecom industry has gone through a number of transformations in recent years. The impact of this innovation has revolutionized how businesses approach communication. However, what hasn’t changed is the need for excellent communication and collaboration tools. The concept …

Should You Use a Toll-Free Number?

Everyone has at least a passing familiarity with toll-free numbers. From jingles to billboards to commercials, businesses offer up toll-free numbers to try to entice people to call. Unless you’ve looked into them before, however, you might not be …

The Pros and Cons of Hiring Remote Employees

More and more of the global workforce is working remotely: about 70% work from somewhere other than their office at least once a week. With so many people choosing to work remotely, it has to make business sense, but unfortunately, it’s …

3 Steps to Take When Call Quality Drops

Call quality is a prime consideration for anybody looking to get the most out of their phone system. Nothing is more frustrating than a bad connection with a client or lead during an important phone call, and though VoIP …