New advancements in video conferencing tools and software has helped businesses improve productivity, efficiencies, and communication with clients and between team members. When location is no longer a barrier to communication, the possibilities for collaboration are endless. But, as with all new technologies, video conferencing can bring certain headaches. We’ve all experienced, or at least have heard of, the dreaded Zoom meeting where an unexpected error occurs and the meeting is painfully cut short.
Technology fails, and when it does, it can cost you business. So, when it matters most, don’t let your video conference fail you or your business. When you invest in the right unified communication solution, you can avoid the following video conference fails.
Fail #1: Forgotten Call-in Numbers or Passcodes
When it’s time to hop on a conference call, it should be a simple process. But some video call services come with lengthy call in numbers or require you to enter a multi digit passcode before you can even enter the meeting. If your clients are on the go, there’s nothing more frustrating than losing the email or invite, or entering the wrong password. Your video conference software should allow you to quickly schedule a video meeting with your client and let multiple users join with a simple click.
Fail #2: Hard to Use equipment
Your video conference software should be easy to use, but all too often, that’s not the case for most business. Bulky video equipment, complicated switch settings, and dealing with cord configurations are all symptoms of a system that’s not working. Your video conference software should work for you, not the other way around. Bottom line, if you’ve ever had a client waiting for you to log on while you’re stuck trying to figure out connectivity issues, it’s time to consider alternatives.
Fail #3: Pixelated or Poor Quality Video
The ability to read facial expressions and body language is a huge advantage of face-to-face meetings. One of the benefits of video conference is you can see the people you are chatting with, even if you’re not in the same location. But a poor connection causes pixelated images or cut off viewing completely. Don’t lose the advantage of video because of a poor connection. With Mitel Connect Cloud, you can count on HD video quality over a secure connection. Our signaling and media channels are authenticated and encrypted to ensure you have a secure video connection at all times.
Fail #4: Stranded Without a Computer
After hours client calls happen. You might not always be near a computer when a client needs an emergency meeting, but you do need a cross device video conferencing software that can get the job done. Don’t let being stranded without a computer affect your client relationships or success. Connect’s mobile app allows you to log on to a call using your cell phone. No matter what tool the rest of the parties are using, you can join the call over local wifi or cellular networks.