4 Concerns about Hosted VoIP Solutions

Cloud technology is booming, and for all the right reasons. This technology is efficient, scalable, and provides cost-effective storage and communication solutions to businesses. Despite more and more small businesses jumping the gun to adopt VoIP, some business owners just refuse to see its advantages.Their reluctance usually stems from a lack of awareness, coupled with misinformation that they may have gathered from various sources. In this guide, we are going to make an effort to demystify VoIP and present a clear picture of how hosted VoIP solutions can mean profits for the business.

Here are answers to some of the popular questions that small business owners ask about hosted VoIP:

Concerns About Hosted VoIP Solutions

Q. Is cloud communication completely secure?

A. When executives think about switching to a cloud-based communication platform, the first thing that comes to their mind is the possibility of things going wrong. Whether it is outsiders stealing a phone and hacking into their network or eavesdropping and unauthorized international calls, these are some of the risks that can cost a business dearly.

The good news is that sophisticated VoIP phones consist of unique digital signatures built into their firmware. The signatures are restricted and cannot be rewritten, which puts a limit on the capacity of someone hacking the system to eavesdrop or disrupt calls. Moreover, these systems encrypt signaling information that prevents hackers from getting vital details.

Q. Do I have full control over my phone systems?

A. Yes, just because you are opting for hosted VoIP solutions don’t mean you’re giving away a part of your freedom in exchange. If something goes wrong in your in-house system, the responsibility of fixing it falls on the shoulders of the IT manager. Most system administrators prefer this because they can proactively tackle the issues as they arise.

Hosted VoIP makes things even better by giving you complete control over your systems without burdening the IT managers with the nitty-gritty. How does this work? The world-class cloud systems provide you the option to have full ownership of your communication systems while passing on the responsibility of dealing with problems to the vendor.

Q. Is the cloud phone system reliable?

A. Every business thrives on customer satisfaction, so it’s important for your company to be available to them at all times. Imagine the frustration when customers are trying to get in touch with your sales representatives but all of a sudden, the phone system goes down. Most executives steer clear of this problem by having systems managed by their own staff.

However, you need not worry about such problems with hosted VoIP solutions as they provide top-notch reliability at every level. Whether it is a downed circuit or a catastrophic event, these cloud-based phone solutions have methods in place to deal with every issue before they get a chance to have an effect on your business.

Q. Is a cloud solution cost effective?

A. Of course! Not only are cloud-based phones cheaper to operate, but they have the potential to yield a greater ROI in the long run. Think of the time and resources you save by not having to deploy IT managers to handle errors that occur in the systems. Moreover, VoIP scales easily to allow your business to use as much or as little resources as possible.

Switching to a cloud hosted solution could mean solving a whole lot of problems by one simple step. Moreover, system integrations are easy to carry out and do not get in the way of performing your business operations in any way. It’s time you made the switch and tried out cloud!

Want to learn about Mitel Connect Cloud or look into Hybrid Options? Click the button below.

Switching to a cloud hosted solution could mean solving a whole lot of problems by one simple step. Moreover, system integrations are easy to carry out and do not get in the way of performing your business operations in any way. It’s time you made the switch and tried out cloud!

Want to learn about Mitel Connect Cloud or look into Hybrid Options? Click the button below.