3 Common Small Business Technology Problems & How to Fix Them
Modern business is powered by modern technology—but modern technology does have its hang ups. Businesses need to master common technological issues to grow their business, stay ahead of the competition, and protect their data from cybersecurity threats.
Massive equipment failure, digital communication systems going down, or a data security breach can cause business operations to grind to a halt. Technology is absolutely essential to your business—but glitches happen. How can you ensure issues with your business tech won’t leave your business in the dark? Here are three of the most common business technology problems, and how to address them:
1. Lack of Proactiveness
The best way to fix a problem is to stop it before it starts. Because digital systems require routine maintenance to run securely and efficiently, wise business owners will institute proactive processes and procedures to predict, plan for, and prevent issues before they become time-consuming and money-consuming emergencies.
For example, protect against accidental file deletion by developing a reliable data backup and disaster recovery plan, or institute regular maintenance checklists for your company IT personnel. No matter what type of business technology you have, the old Benjamin Franklin adage most certainly applies: an ounce of prevention really is worth a pound of cure.
In addition to backing up files and performing routine maintenance, adequate power protection is an essential component of any tech protection plan. Beyond anticipating a lack of power, business tech leaders should protect against sudden spikes or surges in electricity that can devastate the electronic equipment in your office. To ensure that power problems won’t leave your company high and dry, you should consider emergency backup batteries as well as electronic devices with surge repression.
2. Persistent Security Threats
From phishing to malware, hackers have developed a range of effective strategies to gain access to your company’s finances and valuable data. No matter what form they take, security threats rank highly among the most common and potentially costly issues that your IT and digital business systems face.
As cyber attacks on companies of all sizes become more prevalent, adding managed security solutions to meet your company’s specific demands and goals just makes good business sense. From designing or amending systems with built-in network segmentation to essential cyber security strategies such as vulnerability scanning and endpoint security, a specialized and comprehensive businesses telecommunications provider such as Millenia Technologies can help you protect your company trade secrets and bank accounts while keeping all sensitive customer and employee information entirely confidential.
While investing in data security might be costly for a small business, recovering from cybersecurity attacks is likely to cost far more—including in your reputation with your customers.
3. Cloud Troubles
Most businesses nowadays are utilizing cloud storage, sometimes across multiple platforms, to store data and run operations. If you haven’t invested in multi-cloud security, you are leaving your company vulnerable to a multitude of problems.
When looking at cloud-based business services of any type, you will want to ask about the levels of security across every platform involved. Far too many businesses are neglecting to take a much-needed multi-cloud approach when it comes to managing their various security systems.
Although it presents certain security challenges, the cloud offers far more advantages than disadvantages when it comes to effective data storage and communications processes. From overall cost to system longevity, there are numerous reasons that companies are moving their communications to the cloud. A high quality cloud-based phone system is only one business communications solution that you may want to consider.
Just be sure to monitor your cloud usage and billing closely. Far too many digital service providers fail to provide full transparency when it comes to tracking transmission rates and charges for invoicing. Furthermore, you need to ensure that you aren’t being charged for services that you simply don’t need. Find a cloud model that offers customized services and only invest in cloud-based solutions that meet your particular goals and needs.
Of course, no two companies, or company problems, are exactly the same. If you have questions about specific business technology issues or find yourself in need of professional solutions to fix them, contact Millennia today.