Blog

Doctor Holding Cell Phone.

5 Steps to Transforming Your Healthcare With VoIP

Do you want to transform your healthcare service drastically? If so, then you have come to the right place. Here you can find out about VoIP and how it could benefit your establishment while helping you to provide a much better service to the patients you serve. 

First, it’s important to understand that VoIP applications give you a chance to make and receive phone calls from almost any device that has an active internet connection. This could be a phone, computer, or even a tablet. It’s not hard to imagine the kind of positive transformation this could bring for those working in the healthcare sector. If you want to integrate it yourself, here are five steps you need to take to reap the full benefits.
1.  Research Companies
The first stage would be for you to research the companies out there to …

Person holding phone

The Benefits & Importance of Using Telecommunication

Communication is at the heart of any organization. Businesses need to consider communication between a variety of people, including employees and management, clients and customers, and suppliers or other outside organizations. 

In communication, the tools and methods used have a significant impact on quality, productivity, and results. If the right tools aren’t being used, communication is likely to be much less efficient and effective.

Telecommunication is one of the most important forms of communication in any modern business. In today’s world, the most popular telecommunication service is known as UCaaS (Unified Communications as a Service). 

UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud-based phone system for businesses. Often this service is provided by a network service provider as part of an overall network solution.

Annually, 1.45 trillion dollars is spent on telecommunications worldwide, with businesses …

Doctor holding a bottle

5 Advantages of Unified Communications in Healthcare

Unified Communications as a Service (UCaaS) is a cloud-based communications system that combines multiple tools or businesses and organizations. By integrating communications tools into one simple, accessible platform, companies and institutions can benefit from modern, interactive, effective network solutions. Communications are vital within the healthcare sector. In this article, we’ll discuss the advantages of using unified communications in healthcare. 

Examples of unified communications services include:

Voice
Text/SMS
Video calling (such as Zoom)
Web conferencing
Collaboration tools (including Slack, Glip, and Microsoft Teams)

Examples of add-ons include:

CRM integration
CCaaS integration
Accounting tools
IVR (interactive voice response)
Call recording
AI/ Sentiment

The Top 5 Advantages of Unified Communications in Healthcare
Unified communications (UC) offers several advantages for organizations and providers that operate within the healthcare industry. These include:
Bringing Teams Together
The primary benefit of unified communications is bringing teams and departments together. This is increasingly …

Hosted Phone Systems [A Business’s Guide]

The quality of your phone system is critical to the effectiveness and efficiency of your business. Learn how you can transform your business by ditching the old school phone systems and upgrading to a hosted phone system.

A hosted phone system is any phone that requires access to the internet, and that is hosted away from your business location. One example would be a Voice over Internet Protocol (VoIP) system. A VoIP system will route all of your calls via the internet, as opposed to traditional phone lines. 

With a hosted phone system, apart from the initial setup costs for compatible handsets, modems, routers, and switches, there’s no need to allocate additional capital for your hosted phone system.
How do Hosted Systems Work?
Modern, hosted phone systems exist in the Cloud online. Instead of relying on localized hardware to store information, the Cloud …