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Is the premise phone system dead?

Is the premise phone system dead?
Once upon a time businesses had the only one choice for a phone system.  Direct to the Telco (AT&T).  Let’s look at the changes over the years of the Private Base Exchange (PBX).

Old Fashioned PBX: Then AT&T started producing the PBX that put some of the telco’s equipment in the local business. A traditional PBX phone system is a type of telephone system that connects an office to the PSTN (Public Switched Telephone Network). The traditional phone system is used for analog-based telephone networks. Traditional PBX systems are used in large business environments with multiple lines, and they require a dedicated phone line for each extension.  These were connected via T1 technology back to the AT&T office.

Digital PBX: A digital PBX phone system is a type of telephone system that connects an office to …

What is UCaaS and why should UCarE?

Unified communications as a service (UCaaS) is a cloud delivery model that offers a variety of communication and collaboration applications and services. UCaaS features include enterprise messaging, presence technology, online meetings, team collaboration, telephony and video conferencing. 

Let’s break it down even further. 

Unified Communications (UC) integrates many communications such as phone, chat, and video conferencing. It enhances productivity and provides ways to interact across different communication channels. 
“As a Service” (aaS) is a delivery model for cloud service and software. Unlike Software as a Service (SaaS), UCaaS is exclusive to communication tools and APIs. 

An obvious reason why companies adopt UCaaS is to let their employees work anywhere. But there’s more to it than that. The problem UCaaS solves is the uncertainty from many separate, disparate communication apps. UCaaS brings VoIP, video conferencing, instant messaging, and collaboration tools together as …

SD-WAN – is it something you should look at?

SD-WAN stands for Software Defined – Wide Area Networks.   This system grew out of the routing technique called MPLS – Multiprotocol Label Switching.   MPLS is a routing technique in telecommunications networks that directs data from one node to the next based on labels rather than network addresses. Whereas network addresses identify endpoints the labels identify established paths between endpoints.   (Had enough tech talk?)

As internal networking has grown over the years the systems have become Software Defined Networks (SDN).  SD-WAN can be seen as SDN for the WAN. It represents, arguably, the most popular and widely deployed use case in SDN. The SDN model became popular for abstracting network infrastructure in the data center and other sections within the enterprise perimeter. SD-WAN played a similar role but needed to abstract infrastructure elements that were diverse in terms of link types, …

Doctor Holding Cell Phone.

5 Steps to Transforming Your Healthcare With VoIP

Do you want to transform your healthcare service drastically? If so, then you have come to the right place. Here you can find out about VoIP and how it could benefit your establishment while helping you to provide a much better service to the patients you serve. 

First, it’s important to understand that VoIP applications give you a chance to make and receive phone calls from almost any device that has an active internet connection. This could be a phone, computer, or even a tablet. It’s not hard to imagine the kind of positive transformation this could bring for those working in the healthcare sector. If you want to integrate it yourself, here are five steps you need to take to reap the full benefits.
1.  Research Companies
The first stage would be for you to research the companies out there to …