Can a local IT provider cover your nationwide needs and provide you with the service and coverage you need?

When it comes to whether a local IT provider can cover your nationwide needs and provide you with the service and coverage you need, there are a few factors to consider.

Firstly, it’s important to note that the capabilities of a local IT provider can vary greatly. Some local providers may have the resources and expertise to handle nationwide needs, while others may be more limited in their scope. It’s crucial to thoroughly research and evaluate the capabilities of any potential provider before making a decision.

One advantage of working with a local IT provider is their proximity to your business. This can make it easier for them to provide on-site support and quickly address any issues that may arise. Additionally, local providers may have a better understanding of the specific needs and challenges faced by businesses in your area.

However, there …

What are the potential uses for AI in a company and can you trust it?

Is AI really safe to use?
When it comes to potential uses for AI in a company, there are numerous possibilities. AI can be utilized for tasks such as automating repetitive processes, improving customer service through chatbots, analyzing large amounts of data for insights, enhancing cybersecurity measures, and even assisting in decision-making processes.

Automation Uses

For instance, in the realm of automation, AI can be employed to streamline workflows by taking over mundane and time-consuming tasks. This allows employees to focus on more strategic and creative endeavors. Additionally, AI-powered chatbots can provide instant and personalized customer support, improving customer satisfaction and reducing the workload on human agents.

Analyze Data

AI’s ability to analyze vast amounts of data quickly and accurately is another valuable asset for companies. By leveraging AI algorithms, businesses can gain valuable insights from their data, enabling them to make data-driven decisions …

Should you handle IT yourself?

Should you handle IT yourself?

In todays business environment you can no longer rely on “my nephew does our IT” case!  With the issues of complex security and ever changing technology as the solutions move from the local desktop to the cloud, you need to have a better solution.

As a business owner, even if a small business, you don’t build a power plant to provide your building power or you don’t create a complete roof top rain collection system to get drinking water.  You don’t get legal advice from a neighbor (unless they happen to be an attorney and even then, are they in the right specialty), so why do we think we can get our IT solutions from Best Buy or from the same “nephew”?

As a company grows there is a point where in house expertise is needed but …

Smart Hands, do you need them?

Many businesses today are utilizing managed services to keep their systems running at peak efficiency and performance or they tend to build large internal IT groups to handle all of their IT needs?  Is there something in between?  Smart Hands is one avenue to handle IT! 

Smart Hands basically refers to a technical support system wherein technicians stationed at the site can quickly respond to problems that may arise within your IT environment. In contrast to certified technicians, they are not necessarily trained nor duly recognized to specialize in a specific technology but have enough knowledge that under the guidance of certified technicians they can address many issues immediately!  Instead of needing the high end, expensive engineers at a given location Smart Hands can be used to work with a central team of certified staff to accomplish quickly and efficiently …